Emergency and Behavioral Crisis Response

In a medical emergency, we call 911. For a mental health or suicide crisis, we call or text 988, the Suicide and Crisis Lifeline, and notify the parent or guardian immediately.

Medical emergencies

If a child shows signs of a serious medical emergency during a session, an instructor calls 911, keeps the child as safe and comfortable as possible until help arrives, and notifies the parent or guardian right away.

Behavioral or emotional crisis

Some children we serve are navigating anxiety, trauma, or other emotional regulation challenges, which is part of why this program exists. Instructors are trained to respond calmly to a child in distress: giving space, using the breathwork and regulation tools taught in the program, and involving a second staff member.

If a child's distress escalates to a safety concern, such as a risk of harm to themselves or others, we contact the parent or guardian immediately and, where the situation requires it, call 911 or 988.

This is not a treatment service

Our response in a crisis is about keeping the child safe in the moment. It is not therapy or crisis counseling. Families are encouraged to have a mental health provider in place for children who may need that support; see our Disclaimers.

After an incident

We document what happened and follow up with the parent or guardian, and, where appropriate, offer resources for further support.

Status

This protocol reflects TRUETH's current practice. Formal board adoption of the written policy is in progress.